Solar module warranty claims processing is, historically, complex. Solar lifecycle management software company Raptor Maps has come out with an enterprise-grade warranty claims product that seeks to change that. It is launching with JinkoSolar, one of the largest and most innovative module manufacturers in the world with over 100 GW of module shipments.
Owners and operators are turning to technology-led solutions to maximize solar asset performance, reduce costs, and standardize processes. Robotically-captured inspection data in the Raptor Solar platform will be combined with both in-field and manufacturer-supplied data.
Warranty submissions allow for an auditable data log, are designed to minimize confounding variables, and enable status updates and collaboration with JinkoSolar engineers directly within the platform.
“It is particularly exciting to have JinkoSolar as a launch partner, as they share our mission of enabling customers to scale solar operations in the long-term,” describes Raptor Maps CEO and co-founder Nikhil Vadhavkar, noting that JinkoSolar modules are accepted by 85 financial institutions. “In addition to providing better tools and guidance for boots-on-the-ground workers, we enable JinkoSolar to track in-field performance of their modules to monitor trends and proactively engage with customers.”
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